Frequently Asked Questions

Frequently Asked Questions

To convey a message is our priority. We do not use mass mailing, which significantly reduces the risk of processing the email as spam. If our emails do not give a reading result, we send the key by text message and we will implement other solutions such as social networks and mailing.
No, it's not useful for them to receive the key of the safe. You only need to know their email address, their phone number and their mailing address. The more contact options we have, the higher the chances of delivery are.
You can insert up to 10 letters inside of the standard safe.
Not for the moment but we are working on it. Not for the moment but we are working on it. At the present time, your messages do not replace a passage to a notary fo a succession will, for instance.
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